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When does the District read my meter?

The District reads your water meter once a month typically during the first week of each month.

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What should I do if my meter was stolen?

Report it to the SMWD office upon discovery of the incident, secure a Barangay Report and submit it for meter replacement.

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Why does my water bill increase abruptly?

Among the reasons for abrupt increases in water billings are:

    • Increase in the number of users under the account
    • A leak after the water meter
    • Unmonitored water usage or consumption
    • Erroneous reading by the water meter reader
    •  Interchanged water meters during replacement or installation activities
    • Defective water meter
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What should I do if my water service connection was disconnected?

The District does disconnection for non-payment of accounts. If you have lost service due to this you need to visit the office to pay the past due balance and reconnection fee before your water service be restored. Keep in mind that payment for Reconnection fee made after 4: 00 pm, you will have to wait until the next day to get your service turned back on.

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What is required to avail of a Senior Citizen discount?

  • Duly accomplished application form
  • Senior citizen identification card or any Gov’t. ID with photo, signature and Birthday
  • Billing Notice
  • The meter registration should be in the name of the Senior Citizen for a period of one (1) year and the application of discount must be renewed annually
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Where can I pay my water bill?

Water bill payments may be made at Santa Maria Water District’s office located at 003 M.
De Leon St., Poblacion Santa  Maria, Bulacan in front of Municipal Trial Court.

Payments can also be made at the following collecting agents such as:

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What are the requirements needed to file a change of ownership?

  •  Proof of Identification
  •  Proof of Residency
  •  Proof of Lot Ownership
  • Affidavit of transfer of rights of the outgoing concessionaire
  • Payment of fee for supersedure of service amounting to P 50.00
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What are the requirements for a new water service connection application?

Requirements:

  1. Proof of Identification

Photocopy of any of the following government-issued identification cards bearing the photo & signature of the applicant and/or authorized representative:

a.) Driver’s License duly issued by the Land Transportation Office (LTO)

b.) Professional ID duly issued by the Professional Regulations Commission (PRC)

c.) Voter’s ID duly issued by the Commission on Elections (COMELEC)

d.) Passport duly issued by the Department of Foreign Affairs (DFA)

e.) Postal ID duly issued by the Philippine Postal Corporation (Phil Post)

f.) Unified Multi Purpose ID duly issued by the

f.1. Social Security Systems (SSS)
f.2. Government Service Insurance System (GSIS)
f.3. PAGIBIG
f.4. Philippine Health Insurance Corporation (PHIC)

g.) Tax identification ID duly issued by the Bureau of Internal Revenue (BIR)

h.) Senior Citizens ID duly issued by the Office of Senior Citizen Affairs (OSCA)

i.) Barangay ID duly issued by the Barangay Captain

j.) Radio License duly issued by the National Telecommunications Commission (NTC)

k.) Firearms License duly issued by the Firearms and Explosives Office (FEO)

2. Proof of Residency

Certificate of Residency of the applicant duly issued by the Barangay Captain

3. Proof of Lot Ownership

Basic Requirement:
Photocopy of any of the following documents:

Transfer Certificate of Title (TCT)
Notarized Deed of Absolute Sale
Notarized Contract to Sell
Notarized Deed of Donation

4. Payment of Initial Fees and Charges

Application fee
Service Charge

5. Optional Requirement

Excavation Permit (when required) duly issued by any of the following:

Barangay Hall for Barangay Road
Provincial Engineering Office (PEO) for Provincial Road
Department of Public Works and Highways (DPWH) for National Road

 

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